An executive and team member clash on priorities. How will you bridge the communication gap?

Conflicts between an executive and a team member often arise from differing perspectives on success. In my experience, bridging this gap begins with creating a safe space for open, honest dialogue. Rather than focusing on who is “right,” both parties benefit from exploring each other’s underlying motivations and objectives. Once mutual understanding is established, it is essential to identify shared goals that align with broader organisational priorities. From there, structured action steps—supported by consistent check-ins and feedback—foster a collaborative environment. In this way, differing priorities become opportunities for innovation rather than roadblocks to progress.