Organisational Design & Development

Organisational Design & Development

At PTM, we view organisational design as more than a matter of structure—it is a strategic enabler of clarity, agility, and alignment across your people, processes, and long-term vision. Drawing on the integrated framework interpreted by Dr Pansy Lam and Mr K.T. Lai, our approach supports leaders in navigating transformation, reinforcing cultural coherence, and embedding resilience into every layer of operations.

Whether you are responding to shifting demands or proactively reshaping your future, we help leaders and teams:

• Eliminate inefficiencies and reduce operational friction

• Improve decision-making and streamline communication flow

• Strengthen accountability, role clarity, and talent alignment

• Design agile systems that support your mission and scale with growth

• Build human-centred, innovation-ready structures

Our Approach

We guide clients through a four-phase transformation model tailored to their specific organisational context:

1. Charter the Design Process

        We engage leadership to define a case for change, clarify design intent, and align

        expectations on scope, resources, and milestones.

    2. Assess the Current State

         Using our proprietary Transformation Model, we assess structure, capabilities,       

         cultural attributes, and strategy-to-execution gaps.

    3. Design the Future Organisation

         In partnership with your leadership team, we develop a blueprint encompassing

         operating principles, workflow improvements, role redefinition, and talent

         deployment.

    4. Implement and Embed

         We support rollout through structured communication, transition planning,

         training, and embedding systems, metrics, and mindsets for lasting change.

2-Day Organisational Design & Development Programme

In addition to consulting services, PTM offers an intensive 2-Day Executive Programme on Organisational Design & Development designed for senior leaders, HR strategists, and change agents who seek to build internal capability in organisational transformation.

Day 1 – Strategic Foundations and Organisational Diagnostics

Session 1:

• Introduction to Organisational Design & Development

• The role of structure in delivering strategy

• Review of the PTM ODD Framework (inspired by Dr Pansy Lam & Mr K.T. Lai)

Session 2:

• Strategic alignment: business objectives, vision, and mission

• Assessing organisational health and current structure

• Diagnosing inefficiencies, cultural misalignment, and performance bottlenecks

Session 3:

• Mapping interdependencies: from manpower planning to reward management

• Integrating performance management and high-potential pipelines

• Case application: interpreting gaps using real-life scenarios

Day 2 – Designing and Embedding the Future Organisation

Session 4:

• Operating principles: agility, governance, and people-centricity

• Role clarity, workflow coherence, and decision rights

• Building succession and capability development into design

Session 5:

• Linking sourcing, staffing, and leadership development to design

• Legal, ethical, and environmental governance considerations

• Creating learning and development plans that sustain change

Session 6:

• Change management and stakeholder engagement strategies

• Embedding new behaviours, systems, and performance metrics

• Action planning: building your own ODD roadmap

Whether you are launching a major transformation or refining your operating model, PTM’s Organisational Design & Development services and training empower your organisation to lead with intention, build with intelligence, and grow with integrity.

ODD as interpreted by Dr. Pansy Lam and K.T. Lai